FAQ

Default solution folder, feel free to edit or delete it.

Do I need to register the App?
Yes.  Registering your App is essential.  It is a simple 4 step process as follows:  Provide your profile image. Provide your name. Select country. Sen...
Tue, 2 May, 2023 at 10:29 AM
Can I change the phone number of the Red Emergency Button?
Yes you can change the Red Emergency button at anytime.  However, it has been provided to call Ambulance service within your country of residence.   Please ...
Tue, 2 May, 2023 at 10:30 AM
Do I need to provide my email ID?
Email ID is optional.  However, it is important that you provide a valid email id to receive your backup key and other information regarding future updates ...
Mon, 2 May, 2016 at 1:42 PM
Do I need SMS to register my App?
Yes.  The App needs to use SMS to complete your one-time registration.
Tue, 2 May, 2023 at 1:23 PM
Do I need internet access to use the App?
Chatstasy uses internet to connect with our server to send/receive Text Messaging, etc.  However, you do not need internet access to make a call. Please...
Tue, 2 May, 2023 at 1:24 PM
Can I install the App on tablet device?
No.  This App currently works only on a mobile phone.
Mon, 2 May, 2016 at 1:54 PM
Will I lose all my chat buttons when I reinstall my App?
Not at all.   With cloud back-up, you can recover all your chat buttons when you reinstall the app.  We recommend you perform manual backup as soon as you m...
Tue, 2 May, 2023 at 1:28 PM
How to identify another Chatstasy user?
Chatstasy contacts are identified with a blue frame around their chat button and around their phone number within contact listing. Please use the 'Refre...
Tue, 2 May, 2023 at 1:29 PM
Can I send text message to a Chatstasy user from a different country?
Yes.  Chatstasy recognizes users from over 200 countries.  Please make sure the chat button has a blue frame.  If not, please check to make sure your foreig...
Tue, 2 May, 2023 at 1:29 PM
Will I get charged for using Chatstasy text messaging service?
No.  There is no charge to use Chatstasy text messaging service.  
Tue, 2 May, 2023 at 1:31 PM